How ordering works
Buying a sauna is closer to specifying a piece of the house than adding something to a basket. Here is the sequence we follow.
01
Choose your sauna
Browse the collection or use Find My Sauna to narrow the options.
02
Confirm the fit
Review dimensions, placement, electrical requirements and delivery access. You can ask the Nordara Sauna Expert for help with any of it.
03
Place your order
Complete secure checkout online through Shopify.
04
Order confirmation
We confirm your order details and the applicable fulfilment information for the product you bought.
05
Shipping and delivery
Delivery method and timing depend on the specific manufacturer and product, and we share the verified details for your own order.
06
Setup and support
Follow the manufacturer's installation instructions, and contact us if you need help understanding product documentation or warranty support.
Before you order
What to measure first
Have these four details to hand and most product questions answer themselves.
- Interior floor space and ceiling height
- Electrical supply and circuit availability
- Delivery access: gates, doorways, stairs and turns
- Foundation, drainage or flooring requirements